Scrapbuck.com only sells premium quality merchandise. Much of the merchandise is brand names you will recognize, while there may be other brands you are not yet familiar with. All of it, however, is first-run, top-quality, acid-free, lignin-free merchandise which you can rely on for your scrapbooks. Scrapbuck.com is able to sell this merchandise so inexpensively because of its unique buying ability and very carefully controlled infrastructure costs. Rather than marking up prices and taking more profit, Scrapbuck.com passes its savings along to its customers.

Scrapbuck.com is an e-commerce store designed to serve its customers over the Internet. We do not currently have any physical locations open to the public.

Product reviews are created by Scrapbuck.com visitors just like you. Scrapbuck.com is designed to be a community where people can share their thoughts and views about scrapbooking, including what product they like and don't like. The reviews are the unedited (except for inappropriate content) feedback of other Scrapbuck.com users about the product for sale on the site.

The Scrapbuck Forums are an un-moderated way for scrapbookers like you to talk about whatever moves them. That may be the latest techniques for creating fabulous scrapbooks, or problems with Scrapbuck.com or things that have nothing to do with scrapbooking. The goal is to allow people who are looking for a way to fully enjoy their hobby more cost-effectively to share with each other.

The easiest way is to type whatever you are looking for into the search bar on any page of the Site. In addition, if you click on the "Search" page under the "Store" link you may narrow or expand your search to each. You may also choose to shop by Price, Brand, Category or Subject Matter.

Scrapbuck.com only shows in-stock merchandise on its website. If the product you saw yesterday is gone, it means that it has been temporarily sold-out.

The only limit on the number of a single item you may order is the number in stock at any given time. If you want more of an item than there is in stock, please email the information to products@scrapbuck.com and every effort will be made to order more of the item for you.

If you have ordered with Scrapbuck.com previously, the site will remember your shipping and billing information. Your login and password will allow you to access this profile. The login is always your E-mail address, and the password is the one you chose when you make your first order. If you do not have a login and password already, simply fill out the information as part of the Checkout process to complete your purchase.

On the Scrapbuck.com Homepage or on the Login page click on the "Forgot Password" link and enter the email address for your account. A password reminder will be sent to your email address within a few minutes.

Login to your account by clicking on the "My Account" link. Once you are there, make any necessary changes and click save. All changes will be updated for us right away.

Scrapbuck.com accepts all major credit cards, including Visa, MasterCard, American Express and Discover, through its secure shopping cart.

Shipping at Scrapbuck.com is always through UPS Ground Service for only $7.99 in the Continental United States, no matter how much product you buy. The flat rate cost is $29.99 in Hawaii and Alaska. Shipping to Canada is $29.99 U.S. Dollars for shipping through the United States Postal service. Shipping for Scrapbuck.com is not a source of profit and the costs we charge our customers are less than the average it costs us to ship a package.

Scrapbuck.com employs state-of-the-art SSL technology to ensure your data is transmitted safely over the Internet. Note that on pages where your order is being transmitted the URL includes https:// rather than http://. In addition, you will see a lock or a key in the bottom left corner of your browser when you are on a secured page.

The entire Scrapbuck.com team is working hard to make sure that you have a simple and enjoyable online shopping experience. If you do have a problem, however, please send us an email to service@scrapbuck.com and our customer service team will respond to you as quickly as possible.

In addition to seeing a confirmation on your computer screen after completing your order, you should receive a confirmation email from Scrapbuck.com within minutes of completing the order process. If you do not receive an email (after checking your SPAM folder to make sure it didn't get caught there) within 24 hours, please send an email to service@scrapbuck.com.

Scrapbuck.com works to ship all orders from its warehouse within 1-3 business days. The shipping time will then be based on the shipping method you have selected and the distance from our warehouse in Berkley, Michigan to your location. Scrapbuck.com does everything it can to ship orders as quickly as possible so you can receive your product right away.

Scrapbuck wants you to be happy with the quality and value of the merchandise we are providing. You may return an item to Scrapbuck, unopened, for any reason within 30 days of receipt of the item and you will receive a full refund to the credit card with which you paid originally.

Scrapbuck.com makes every effort to ship its product quickly, accurately and safely. Sometimes, however, mistakes do occur. Please send us an email to service@scrapbuck.com with your order number and description of the problem and we will resolve it right away. You may also return the product to Scrapbuck.com within 30 days of receiving it for a full refund, no questions asked.

To return an item, simply send the item back to us, either insured US mail, or UPS (we do not accept CODs). Enclose your order form, and write the reason for your return on the back:

3145 12 Mile Road
Berkley, MI 48072-1339